SHIPPING
Processing time is 10 days.
By purchasing you agree to pay any customs fees upon receipt of the pin. VAT will not be submitted prior and price will not be changed on customs form to reflect anything other than the accurate price
MISSING PACKAGES
Please know that we are not responsible for any of the following:
- Lost packages due to incorrect address provided by the customer. Please always make sure to enter your correct shipping address when you place your order.
- Package is lost/damaged during shipping
Once all packages have left our premises and received, and a tracking number has been sent to you, we are not liable for lost or damaged packages.
All orders come with a tracking number, if the tracking states that it is delivered, but you haven’t received your package, please contact the associoated postal service with your tracking code for a missing parcel claim or visit your local post office.
If your package is returned back to us due to a wrong address, you are responsible for paying the reshipping fees.
International Orders: If your package is lost please contact your local customs office.
REFUNDS AND CANCELLATION
For pre-orders, we don't allow refund/cancellation of orders once the merchandise are in production.
We only grant cancellation if an order is doubled.
We treat every inquiry on a case-by-case basis, so if there are any issues feel free to send us a message through our "Contact Us" page. We will do our best to see what we can do to better the situation.
RETURNS and EXCHANGES
We don't accept returns or exchanges unless the item you received is incorrect.
RESTOCKS
We only do restocks depending on the demand of the pins.
TRADING AND RESALE
Trading and reselling pins are allowed. All I ask is that you trade fair and do not purchase my pins only to gain traders or with the intent of reselling.
(Trading my pins after you've received it for just a couple of weeks, I will consider that as "purchase to gain traders")
Please do not resell my pins higher than the amount you've paid for them, especially Pay For Production (P4P) pins. If you are found breaking this rule, you will be banned.